May 29, 2024  
2019-2020 Springfield College Catalog 
2019-2020 Springfield College Catalog [ARCHIVED CATALOG]

MSSW 654 - Mediation and Conflict Resolution for Clinicians, Managers, and Activists

This course teaches widely applicable mediation skills through enactment approaches. Focus is on evaluation and intervention in different types of conflict, finding common ground, and developing collaborative, win-win strategies resulting in lasting agreements. The course is predominantly experiential. Students learn mediation skills through extensive use of role plays and other enactment approaches.

Credits: 3