Nov 07, 2024  
2009-2010 Springfield College Graduate Catalog 
    
2009-2010 Springfield College Graduate Catalog [ARCHIVED CATALOG]

MSSW 640 - Continuous Quality Improvement


This course teaches MSW graduate students how to build an infrastructure in human service organizations that not only maintains a high level of service quality but creates a culture of continuous quality improvement.  Students build a skill set to be able to demonstrate that their services are continuously making measureable improvements in people’s lives.  Emphasized are practical, cost-effective, action-oriented methods and tools that yield continuous improvement of processes at a practice, program or organizational level.  Research 2 (Practice or Program Evaluation) are recommended prior to taking this course.

Prerequisites & Notes
Research 2 (Practice or Program Evaluation) are recommended prior to taking this course.

Credits: 2